Why Lovable?
Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Over 2 million people in 200+ countries already use Lovable to launch businesses, automate work, and bring their ideas to life. And we’re just getting started.
We’re a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world.
The Role
We’re hiring a Customer Education Lead to build and operationalize Lovable’s learning programs — from onboarding to advanced enablement. This role combines content strategy, instructional design, and program execution. You’ll create scalable education frameworks that help every customer — from early adopters to global enterprises — succeed on Lovable.
What You’ll Own
Program Design:
Develop and execute structured learning programs that guide customers from first login to advanced use cases.Content Design and Development:
Create and manage a portfolio of tutorials, videos, guides, and certification paths that evolve with the product.Training Delivery:
Lead live and virtual sessions for new customers and enterprise rollouts; enable internal teams to deliver these independently.Cross-Functional Enablement:
Partner with CS, Product, and Marketing to align education initiatives with product releases, adoption goals, and customer milestones.Measurement & Optimization:
Define metrics for activation, usage, and retention; analyze program impact and iterate quickly.Knowledge Infrastructure:
Establish and maintain Lovable’s customer knowledge base, learning hub, and course catalog.
You’ll Excel Here If You...
Have 5+ years of experience in customer education, enablement, or instructional design at a SaaS or product-led company.
Know how to translate technical concepts into clear, actionable learning experiences.
Are highly organized and skilled at building systems that scale — not one-off sessions.
Are data-driven and can measure learning impact against business outcomes.
Thrive in a fast-moving environment and can balance strategy with hands-on creation.
Success Looks Like
Every new customer reaches meaningful activation within days, not weeks.
Lovable’s learning programs drive measurable gains in usage, expansion, and retention.
Education content becomes a key asset for CS, Sales, and Marketing teams.
The customer education engine runs predictably, with clear ownership and metrics.