Question 1

How can I use fewer credits per prompt?

Accepted Answer

Be specific and focused with each prompt—ask for one change at a time rather than multiple changes at once. Use the free 'Try to fix' feature for error resolution. Preview changes before committing to avoid wasted iterations.

Question 2

Is there a way to see the cost before a prompt is sent?

Accepted Answer

The credit cost is estimated after your prompt is processed. To manage usage, keep prompts focused and incremental. Complex, open-ended requests tend to cost more than specific, targeted ones.

Question 3

Why did a single prompt cost so many credits?

Accepted Answer

Credit costs depend on the complexity of what you're asking. Large, multi-component changes cost more than small tweaks. Try breaking complex requests into smaller, more focused prompts to manage costs.

Question 4

Can I limit how many credits a user can spend in my workspace?

Accepted Answer

The reference documentation doesn't detail credit spending limits per user. For team credit management features, contact support@lovable.dev.

Question 5

How do I see the remaining credits in a workspace?

Accepted Answer

Go to your workspace settings or billing dashboard to view your remaining credits for the current billing cycle and daily bonuses.

Question 6

When do I get charged Lovable credits?

Accepted Answer

Credits are consumed when you send prompts to the AI agent in Agent mode (variable cost per prompt depending on complexity). Plan mode costs 1 credit per message. The "Try to fix" button is free. Credits reset on your monthly billing renewal date and do not roll over unless your plan includes rollover limits (Pro plan with ~16% savings on annual billing, higher rollover limits). Every user gets 5 bonus credits daily.

Question 7

When does my monthly credit limit reset?

Accepted Answer

Monthly credits reset on your plan's renewal date each month. Unused credits don't carry over unless your plan includes rollover (Pro and Business plans have higher rollover limits).

Question 8

When does the daily credit limit reset?

Accepted Answer

Your 5 daily bonus credits refresh at midnight in your timezone every day.

Question 9

Do unused credits carry over to the next month?

Accepted Answer

Credit rollover depends on your plan. Some plans allow unused credits to carry over; others reset to zero on your renewal date. Check your plan details in Settings > Billing.

Question 10

If I downgrade, do I keep my rollover credits?

Accepted Answer

Downgrading may affect your rollover balance depending on the new plan's terms. Check the plan comparison before confirming, or contact support to understand how the change impacts your credits.

Question 11

My rollover credits disappeared. What happened?

Accepted Answer

Rollover credits may have a cap or expiration depending on your plan terms. If you believe credits were lost incorrectly, contact support with your account details and they'll investigate.

Question 12

I've upgraded but haven't received any credits?

Accepted Answer

Credits should appear instantly after upgrade. Refresh your browser or check your billing dashboard. If credits are missing, contact support@lovable.dev with your receipt and upgrade time.

Question 13

I bought extra credits but they're not showing.

Accepted Answer

Purchased credits typically appear within minutes. Refresh your browser and check your dashboard. If they still haven't appeared after 15 minutes, contact support with your payment confirmation.

Question 14

I renewed my subscription but my credits didn't reset.

Accepted Answer

Monthly credits reset automatically on your renewal date. If it's past your renewal date and credits haven't reset, try logging out and back in. If the issue persists, contact support with your account email and renewal date.

Question 15

I upgraded my plan but didn't get the new credits.

Accepted Answer

Credit updates can take up to 15 minutes after a plan change. Refresh your dashboard and check again. If credits still haven't appeared, contact support with your upgrade confirmation.

Question 16

My payment went through but I have zero credits.

Accepted Answer

This can happen if the credit update is delayed. Wait 15 minutes and refresh. If credits still show zero, contact support with proof of payment (receipt or transaction ID) and we'll add them manually.

Question 17

I upgraded and my credits didn't change.

Accepted Answer

After upgrading, new credit allowances may take up to 15 minutes to apply. Refresh your dashboard. If credits haven't updated after that, contact support with your upgrade details.

Question 18

My monthly credits didn't reset. What's wrong?

Accepted Answer

Credits reset on your subscription renewal date, not the first of the month. Check your renewal date in Settings > Billing. If it's past your date and credits haven't reset, contact support.

Question 19

When exactly do my credits renew?

Accepted Answer

Credits renew on the same date each month that you originally subscribed. For example, if you subscribed on March 15, credits reset on the 15th of each month. Check Settings > Billing for your exact date.

Question 20

Can I undo a prompt to get my credits back?

Accepted Answer

Credits can't be returned once a prompt is processed. You can revert your project to a previous version to undo changes, but the credits used for that prompt won't be restored. Plan your prompts carefully to make each one count.

Credits

Credit Cost Too High

Credit Management

Credit Reset & Renewal

Credits Not Received

Credits Wasted / Used Without Consent

Getting More Credits

How Credits Work

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