Refund & Billing
Billing · 9 articles
[Refund & Billing] Can I get a refund / what is the refund policy?
Lovable's refund policy is not detailed in the public reference materials. Contact [email protected] to discuss refund options for your specific situation.
[Refund & Billing] Why doesn't Lovable offer pay-as-you-go pricing?
Lovable uses monthly subscription plans to align incentives and provide predictable credit amounts. The Free plan with 5 daily credits lets you start at no cost. If pay-as-you-go matters for your use case, contact [email protected] to request it.
[Refund & Billing] Why was I charged after cancelling?
Cancellation takes effect at the end of your current billing cycle; you may be charged for the period you used. To cancel, go to Profile icon → Settings → Plans & Billing → Downgrade to Free. If you were charged after cancellation, contact [email protected] with your receipt.
Can I get a partial refund for the current month?
Partial refunds are considered case-by-case. If you've used only a small portion of your credits or need to cancel mid-cycle, contact support with your situation and we'll work with you to find a fair solution.
Can I get a refund if I didn't use my credits?
We offer refunds for unused credits on a case-by-case basis. Contact our support team with your account details and they'll review your usage and process the request. Refunds are issued to your original payment method.
How long does it take to get a refund?
Once approved, refunds are processed within 5–7 business days. The refund goes back to your original payment method, though your bank may take an additional 2–5 business days to display it.
I forgot to cancel my subscription. Can I get my money back?
If you forgot to cancel and were charged for an unused billing cycle, contact our support team as soon as possible with details about the charge. We review these requests case-by-case and do our best to help.
I'm not satisfied with the product. Can I get a refund?
We're sorry to hear that. Contact [email protected] with details about your experience and subscription. We review refund requests individually and want to make sure you're treated fairly.
What's Lovable's refund policy?
We provide refunds for subscriptions if you're not satisfied or haven't used the service. Reach out to [email protected] with your reason, and we'll evaluate your request. The sooner you contact us, the easier it is to help.
