Downgrade Plan
Billing · 11 articles
Can I downgrade from Business to Pro?
Yes, go to Settings > Billing > 'Change Plan' to switch. If you don't see the Pro option, contact [email protected] and we'll make the change for you.
How can I downgrade my subscription?
Go to Profile icon → Settings → Plans & Billing and select a lower plan or downgrade to Free (5 daily credits, public projects, up to 5 subdomains, 20 collaborators).
How do I switch to a lower plan?
Go to Settings > Billing > 'Change Plan' and select the plan you'd like. The change takes effect at your next billing date. Your new rate applies on the next cycle.
What happens to my credits if I downgrade?
Unused credits from your current cycle don't carry over after downgrade unless your plan includes rollover. Your new credit allowance starts at the next billing date.
When does my downgrade take effect?
The downgrade takes effect at your next billing date. You keep your current plan and features until then.
Will I lose features if I downgrade?
Downgrading may limit some features like deployment slots or credit allowances. You'll see a summary of changes before confirming. Existing projects remain accessible.
Can I try a higher plan and switch back?
Yes, you can change plans anytime. Each change is prorated, so you're only charged for what you use. There's no penalty for switching.
Does upgrading give me more credits immediately?
Yes, upgrading increases your credit allowance and the new credits are available right away. Your monthly credit reset date stays the same.
How do I upgrade to a higher plan?
Go to Settings > Billing > 'Change Plan' and select the plan you want. Your new features are available immediately, and you'll be charged a prorated amount for the rest of your billing cycle.
I want to upgrade but the student price isn't showing.
If you're on student pricing and upgrading to a higher tier, contact [email protected] to ensure the student discount is applied to your new plan.
Will I be charged immediately when I upgrade?
Yes, you'll be charged a prorated amount covering the remainder of your billing cycle at the new rate. The difference is calculated automatically.
