Can't Log In
Account · 6 articles
I created an account but can't log in.
Verify you're using the exact email you registered with. Check your email for a verification link—you may need to confirm your account first. If you signed up with OAuth, use that same login method.
I'm getting an error when I try to log in.
Try a different browser or clear your cache and cookies. Check if Lovable is experiencing any service issues at status.lovable.dev. If the error includes a specific message, share it with support@lovable.dev for faster troubleshooting.
Why can't I log in to my Lovable account?
Check that you're using the correct email and password. If you've forgotten your password, use the 'Forgot password' link on the login page. Try clearing your browser cache or using incognito mode. If you're still stuck, contact support.
Can I change the email I use to login?
The reference documentation doesn't cover email change procedures. Contact support@lovable.dev to request an email update on your account.
How can I find my tenant ID (SSO login identifier)?
Your tenant ID is typically provided by your workspace admin when they set up SSO. It's usually a unique identifier based on your company domain. Look for it in your SSO setup documentation or ask your admin. Some providers call it a 'subdomain,' 'realm ID,' or 'organization ID.' Lovable will provide your exact tenant ID in the SSO configuration settings.
Users are provisioned but can't log in
If users are created but can't access Lovable, check that their email addresses match what's configured in your SSO provider. Verify that SSO is properly enabled for your workspace and that the redirect URI in your SSO configuration matches Lovable's settings exactly. Test login with one user account first to isolate the issue.