Custom Domain Not Connecting
Domains · 8 articles
Can I connect both www and non-www versions of my domain?
Yes, set up DNS records for both your root domain and the www subdomain. Lovable will handle redirects between them. Make sure both have the correct A record pointing to Lovable's servers.
Do I need a paid plan to use a custom domain?
Yes, custom domains require a paid plan. You can build and test on your free Lovable subdomain first, then connect a custom domain after upgrading.
Email domain is stuck in "Verifying"
Email domain verification requires SPF, DKIM, and DMARC DNS records to be properly configured in your DNS provider. Verify each record exists and matches Resend's values exactly. Allow up to 72 hours for propagation. Once all records are detected, verification completes automatically. Check your DNS provider's status page for propagation delays.
My custom domain is connected, but it never becomes live
Verify that your DNS A record points exactly to Lovable's IP (provided in Project Settings → Domains). DNS propagation takes up to 72 hours; use a DNS checker tool to confirm propagation. In the meantime, your project is live at xxx.lovable.app. If still not working after 72 hours, contact support@lovable.dev.
User provisioning fails with 'domain not verified' error
This error occurs when your custom domain hasn't been verified yet. Ensure your DNS records (A record pointing to Lovable's IP) are correctly configured and verify the domain in your project settings. DNS propagation can take up to 72 hours; Lovable will confirm verification with a checkmark. Check that Cloudflare proxy is disabled on the A record.
How do I check if my DNS records are correct?
Use a DNS lookup tool like whatsmydns.net to check your domain's A record and TXT record. They should match the values shown in your Lovable dashboard. If they don't match, update them in your registrar.
I've waited 48 hours and my domain still isn't verified.
If DNS records are confirmed correct and it's been over 48 hours, contact support@lovable.dev with your domain name. Our team can manually trigger verification or investigate the issue.
My domain is stuck on 'setting up.' What should I do?
Wait 15–30 minutes for verification to complete. If it's still stuck, verify your A record and TXT record are exactly correct in your registrar's DNS settings. After fixing errors, wait another 15–30 minutes. Contact support if it's stuck for over an hour.